WHAT IS YOUR RETURN POLICY?
The specimen should be photographed out of the shipping bag or aquarium and on a white background. Include your name, order number, and item number of deceased specimens. Please preserve the deceased specimen by placing it in a plastic bag, sprinkling a teaspoon of salt over it, and then freezing, in the event we would ask for the return of your specimen. You may discard the remains after we have processed your claim and sent you a verification email. Store credit* for the purchase price of the qualifying item(s) will be applied to your account
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